This Privacy Policy explains how Grain N Ganache (public brand), operated by Crumbline (“we”, “us”), handles information when you use grainnganache.com or contact us about bakery orders.
Who we are
Business: Grain N Ganache / Crumbline
Address: 728, 13th Cross, 7th Block, Jayanagar, Bengaluru, Karnataka 560070, India
Email: info@crumbline.in
WhatsApp / phone: +91 63603 15433
Hours: 12:00 PM – 11:00 PM (daily)
Information we collect
We may collect information you send us when enquiring or ordering, including name, business name, phone number, email, delivery address, headcount, event details, and message content (for example via WhatsApp, email, or website forms).
When you browse the site, we and our providers may collect technical data such as IP address, browser type, device type, pages viewed, and approximate location, through cookies and similar technologies (see our Cookie Policy).
How we use information
- Respond to enquiries and prepare quotes
- Fulfil and coordinate bakery orders and deliveries
- Operate, secure, and improve the website
- Measure marketing performance (for example Meta Pixel and Google Analytics, where enabled)
- Meet legal, tax, and accounting requirements
Sharing
We do not sell your personal information. We may share data with service providers who help us run the site and communications (for example hosting, email delivery, analytics, and advertising platforms), and when required by law.
Retention
We keep enquiry and order-related information as long as needed for the purpose collected, including operational follow-up and legal retention duties, then delete or anonymise it where practical.
Your choices
You can ask us to access, correct, or delete personal information we hold, or stop marketing messages, by emailing info@crumbline.in. You can also control cookies through the site banner and your browser settings.
Updates
We may update this policy from time to time. The latest version will be posted on this page.
Last updated: 25 August 2026